Responsibilities as executive director are to create a positive caring culture for staff and residents that support a 5 star community. Liaison to Traditions of Hanover’s management company Heritage Senior Living, executing a sound fiscal community and representation of the HSL culture. Residents can look forward to meeting with Cathy at her monthly tea. As part of the caring culture, our management team always has an open door policy for residents and their families.
Responsibilities of the marketing director include building community relationships to attract vibrant, independent residents for Traditions of Hanover. Megan prides herself on finding solutions for every senior. Through building relationships with professionals and families, Megan is regarded as a senior living expert.
Responsibilities of the marketing manager are to support the efforts of the marketing department through relationships and networking. Craig works closely with the marketing director, directly contributing to the reputation of excellence among professionals and families for Traditions of Hanover.
Director of Resident Life and Case Management
Responsibilities as resident life director and case manager are to ensure residents have opportunities to enhance their living through activities of their interest. Marisa follows closely the safety and wellbeing of our independent resident; offering resources for support services when needed. Her success maintains residents aging in place.
Responsibilities of the dietary director include acting as executive chef, leading his team in preparing outstanding menus and healthy choices. Chris maintains a clean and creative kitchen using the freshest ingredients, some which are grown on premises!
Business Office Manager
Responsibilities of the business office manager include operating 5-star concierge service at the front desk, in addition to accounts payable and receivable, and human resources. Residents utilize Carol's staff as the “hub of information” in our community, scheduling, transportation, dining guests, appointments, and maintenance needs.
Environmental Services Director
Responsibilities of the environmental services director include overseeing housekeeping and maintenance. Miguel works closely with his team to offer 5-star weekly housekeeping services and yearly deep cleaning. Overall building and grounds maintenance and upkeep is meticulously planned and executed through his guidance. Miguel works hand-in-hand with the Traditions of Hanover safety committee, keeping our residents at the forefront of safety concerns.
STEVE & EMILY
Responsibilities of the live-in managers are to respond to any emergency while regular business office hours are closed. Steve and Emily are a caring husband and wife team who respond to lock outs, acute maintenance needs, and medical emergencies. Their average response time is consistently under 1 minute! Their teamwork is an asset to our community.